Curbside Pick-up

The Rock Springs Public Library is delighted to offer curbside pick-up to our community beginning Wednesday, April 29.

When possible, our ability to provide access to library materials is a fundamental service. Curbside pickup enables the us to meet this need for our community in a safe way. In our effort to protect the health of both our staff and patrons, curbside pickup will be offered with the following guidelines.

Curbside Pick-up Guidelines & Process

  1. Only items owned by the Rock Springs Public Library can be requested. Items owned by other libraries are not available at this time.
  2. Items can be placed on hold a few different ways - Online at linkcat.info limiting the search to items owned by Rock Springs,  Emailing with items or subjects, or by calling us 608-415-2282. Remember to have your library card available.
  3. If you place the order by phone, you can schedule a pick-up time at that time. Otherwise, we will call you to set up a time when we receive your request. Staff must confirm your pickup time with you for your materials to be available. Pick-up times will be available Mondays and Thursdays 2-6 pm. Pick-up times will be scheduled in 15 minute windows to ensure social distancing requirements are met. Items will be checked out to your card before you arrive for pick-up.
  4. At the time of pick-up, we will place your items in a plastic bag labeled with your name on a table by the main entrance. Staff will monitor behind the front door for your arrival. 

Returns and the Book Drop

The book drop will be open starting Tuesday, April 28, however due dates have been extended until July 1, if you prefer to remain at home. Returned items will be quarantined for 72 hours before being checked in, so you will still see them on your account for a few days.

Questions?

If you have any questions regarding our curbside pick-up services, email us at or call 608-415-2282

The Rock Springs Public Library strives to provide you the best service possible. Curbside assistance may evolve as we go along. We ask for your patience and flexibility as we work this out. Thank you for all of your support! -Katie & Mary Jo